Welcome to Al Yamamah Shop. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By placing an order or accessing our platform, you agree to be bound by these Terms.
1. Company Information
Business Name: Al Yamamah Shop Location: United Arab Emirates Contact: customerservices@alyamamahgroup.com | +971581570697 Delivery Method: Direct delivery by Al Yamamah Shop (not third-party couriers)
2. Eligibility
To place an order, you must be at least 18 years old or supervised by a legal guardian. You must provide accurate and complete information during the ordering process.
3. Products & Pricing
All products are listed with their prices in AED.
We reserve the right to modify product availability and prices without prior notice.
All prices are exclusive of VAT unless otherwise stated.
4. Order Process
Orders can be placed through our website or by direct contact.
Once confirmed, you will receive an order summary and estimated delivery time.
We reserve the right to refuse or cancel any order for reasons including product availability or suspicious activity.
5. Delivery
All deliveries are handled personally by Al Yamamah Shop staff.
We will contact you to confirm the delivery date and time.
Deliveries are typically made within 1–7 working days depends on the orders .
You must ensure someone is available at the delivery location to receive the order.
6. Returns & Refunds
Products may be returned within a day if they are defective or incorrect.
To request a return or refund, contact us by submit a form.
Items must be unused, in original packaging, and in resalable condition.
Refunds will be processed to the original payment method.
7. Payments
We accept cash on delivery, bank transfer.
Payment must be made in full before or upon delivery.
8. Privacy Policy
We value your privacy and will not share your personal information with any third parties, except as required to process your order or comply with legal obligations.
9. Limitation of Liability
Al Yamamah Shop shall not be liable for any indirect or consequential losses arising from the use of our services or products.
